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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruben Aquino

Ruben Aquino

September 4, 2024

5  out of  5
rating by Ruben Aquino
"Omar and his staff provided very courteous, timely and professional service after my auto accident, and throughout the claims process.... I'm very happy and grateful for their assistance!!"
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Cyrus Azad

July 31, 2024

5  out of  5
rating by Cyrus Azad
"Omar and his team especially Karina were very helpful with my whole experience from start to finish, with the whole process of insuring my car, adding new car etc and always answering my msgs even at the last minute. Thank you"
We responded:
"Dear Cyrus Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that Omar, Karina, and the rest of our team were able to assist you throughout the entire process of insuring your car and adding a new one. Our goal is always to provide exceptional service and ensure that all your questions are answered promptly, even at the last minute. Your appreciation means a lot to us, and we are grateful for your trust and support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you once again! Best regards, "
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Chakelon

July 31, 2024

5  out of  5
rating by Chakelon
"Very excellent service and professional they do everything possible so that customers save money Karina. You are my super special agent in your work. Thank you for your excellent service."
We responded:
"Dear Chakelon Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. It's great to know that Karina and our team were able to help you save money and provide professional assistance throughout the process. Karina truly is an exceptional agent, and we are proud to have her as part of our team. Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for your trust and support! Warm regards,"
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Ernesto Rodriguez

July 31, 2024

5  out of  5
rating by Ernesto Rodriguez
"Un plaser y un gusto ablar con el personal muy amables"
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Rdavid Sarmiento

July 11, 2024

5  out of  5
rating by Rdavid Sarmiento
"Omar and his staff are absolutely professional, always at the top of customer service, they resolve any questions you have in minutes, always answering calls and texts immediately."
We responded:
"Dear David Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you found Omar and our team to be professional and dedicated to providing top-notch customer service. Our goal is to resolve any questions you have as quickly as possible and to be readily available through calls and texts. Your feedback confirms that we're on the right track, and it means a lot to us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you once again for your trust and support! Best regards,"
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Anna Hernandez

July 1, 2024

5  out of  5
rating by Anna Hernandez
"Very kind and informative in answering all my questions and concerns. I would definitely recommend to anyone looking for car insurance. I have also received call backs to see if had questions regarding my coverage."
We responded:
"Dear Anna, Thank you so much for your thoughtful review! We are delighted to hear that you found our team kind and informative in addressing all your questions and concerns. Your recommendation means a lot to us. We strive to provide exceptional service and follow up to ensure all your needs are met, so it's wonderful to know that our efforts have made a positive impact on your experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We truly appreciate your trust and support! Warm regards"
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Dany Da

March 17, 2024

5  out of  5
rating by Dany Da
"Thanks for all the help. And answered my questions. Always ready to help out. Got my insurance with them. And also was able to help my inlaws with insurance in Arizona."
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byton garcia

March 6, 2024

5  out of  5
rating by byton garcia
"The most helpful crew everyone is so prepare to help with any question Karina,Robert help me with everything they explain everything and make so easy to make a decision on your policy thank you guys"
We responded:
"Dear Byton, Thank you so much for your kind review! We're thrilled to hear that our team was able to assist you effectively and make the decision-making process for your policy easy and straightforward. We always aim to provide clear and comprehensive information to help our customers make informed decisions, and your feedback reassures us that we're achieving that goal. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you once again for your trust and support! Best regards,"
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Esther Mason1

February 29, 2024

4  out of  5
rating by Esther Mason1
"No matter the situation Karina is alway the same. Present person. . No worries with Karina helping. Thank You for being so helpful &. Present."
We responded:
"Dear Esther, Thank you for your wonderful review! We're delighted to hear that Karina has consistently provided you with exceptional service, no matter the situation. Her commitment to being present and helpful is truly invaluable to our team. Your kind words reassure us that we are meeting our goal of providing excellent customer support. We appreciate your trust and are here for any further assistance you may need. Thank you again for your support! Best regards,"
Profile photo of Joe Hernandez

Joe Hernandez

February 15, 2024

5  out of  5
rating by Joe Hernandez
"Great experience and helped me with what I needed. Quick and easy"
We responded:
"Dear Mr. Hernandez Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our team and that we were able to assist you with your needs efficiently. Providing quick and easy solutions is one of our top priorities, and we're glad that we could meet your expectations in that regard. If there's anything else we can do to further assist you, please don't hesitate to reach out. Thank you once again for your kind words, and we look forward to serving you in the future. Best regards, Omar Soudani"
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Zahabi Zarook

February 2, 2024

5  out of  5
rating by Zahabi Zarook
"Excellent customer service."
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James McLellan

January 11, 2024

5  out of  5
rating by James McLellan
"Omar is not only very professional, pleasant and extremely knowledgeable of his products, he takes the time to explain everything fully and thoroughly. He is very responsive and always makes himself available for any questions or issues that you may have, be it via email, over the phone or in person. I appreciate his honesty! He makes recommendations based on your situation but does not try to push you one way or another. He simply lays out the options and allows you to choose what's right for you. My wife and I have purchased several different policies through Omar and have recommended him and his services to both friends and family, who I hear are also happy with their interactions with him. Omar has always gone the extra mile for us, and I would highly recommend him to anyone!"
We responded:
"Dear James, Thank you so much for your thoughtful and detailed review! We are thrilled to hear about your positive experiences with Omar. His professionalism, knowledge, and dedication to fully explaining all options are qualities we highly value, and it’s wonderful to see them recognized. We are especially pleased to know that Omar's responsiveness and honest approach have made a significant impact on you and your wife, as well as your friends and family. Our aim is always to provide the best service possible without any pressure, allowing our clients to make informed decisions that best suit their needs. Your recommendation means the world to us. If you or anyone you know ever needs further assistance, please don't hesitate to reach out. We are here to help and are grateful for your continued trust and support. Thank you once again! Best regards"
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Umbrella Precision

December 28, 2023

5  out of  5
rating by Umbrella Precision
"Great experience Johan y Karina great service 👍 keep the good work."
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Christina G.

December 14, 2023

5  out of  5
rating by Christina G.
"Ive been working with Karina Sosa for a while now.. She is absolutely amazing, every time I have something going on or a concern in regards to my car insurance I send her an email and she responds right away and solves my issue.. I am very satisfied with the service she provides!"
We responded:
"Thank you Christine for your beautiful preview"
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Elizabeth Alfaro

November 28, 2023

5  out of  5
rating by Elizabeth Alfaro
"By Far The Greatest Establishment When It Comes To Insurance Policies. Well Equiped With The Most Amazing Agents & Always So Helpful. I Am So Glad I Made The Switch Over To State Farm. The Most Acommodating & Professional. It Is Always A Pleasure To Call In & Hear A Friendly Voice. Thank You To All Of You. -Elizabeth Alfaro"
We responded:
"Thank you Elizabrth for your kindness We will continue to offer you a remarkable service"
Profile photo of Juan Carlos Amial Alonzo

Juan Carlos Amial Alonzo

November 9, 2023

5  out of  5
rating by Juan Carlos Amial Alonzo
"Muy buen servicio gracias a rosana, Joan, Karina y Karyme y buen cafécito."
We responded:
"Muchas gracias por tu amable reseña! Nos alegra saber que has recibido un excelente servicio de nuestro equipo, incluyendo a Rosana, Joan, Karina y Karyme. Nos enorgullece que nuestro personal haya sido atento y que hayan logrado satisfacer tus necesidades."
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juan hernandez

October 31, 2023

5  out of  5
rating by juan hernandez
"I’ve never acquired car insurance thanks to Karina and Joan it was seemingly effortless amazing people, extremely kind and caring. I would 100% recommend with out a second thought Thank you"
We responded:
"Dear Mr. Hernandez We are absolutely thrilled to hear that your experience with our agency, specifically with Karina and Joan, has been nothing short of amazing. We appreciate your kind words about their exceptional service and their genuine care for your needs. It brings us great joy to know that we were able to make the process of acquiring car insurance effortless for you. Our team takes pride in providing a seamless and personalized experience to all our clients, and your recommendation means the world to us. Thank you for trusting us and giving us the opportunity to serve you. We are here for you whenever you need assistance with your insurance or have any questions. Warmest regards, Omar Soudani"
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Chris Scruggs

October 27, 2023

5  out of  5
rating by Chris Scruggs
"My family and I have used State Farm Insurance company for over 35 years and had the same insurance agent John McComb and his secretary Genie for at least that long until recently do to age and health issues he retired at which point I was concerned about having the same customer service. So I started looking at other insurance companies and asking friends and family how their insurance agent was and if they were happy with them. In the mean time State Farm Insurance Company appointed me a new agent which I was hesitant at first to use because I had been so use to the five star service I had previously been accustomed too with my prior agent, but do to many life changing events I did not have the time to seek out a new agent so I gave Omar Soudani’s agency a chance when I was so fortunate to have been helped by Karina which has been a Godsend to me in regards to her customer service professionalism whether it be a simple phone call regarding a policy, opening a claim when involved in a motor vehicle accident, and or a simple reminder that a policy payment was due especially when I have at least 15 plus policies it can become overwhelming at times. I want to thank Omar Soudani and especially Karina for making sure that my family and I are protected at all times and makes going to sleep at night much more peaceful knowing that we are protected. I want to thank you from the bottom of my heart for your ten star customer service even though I was only given a choice of one to five stars. Sincerely, Dr. Christopher K. Scruggs."
We responded:
"Dear Dr. Scruggs Thank you so much for taking the time to share your experience with our agency in this heartfelt review. We truly appreciate your loyalty and your kind words about our team. We understand that the retirement of your previous agent, John McComb, raised concerns about the level of customer service you would receive going forward. We are grateful that you gave our agency, led by Omar Soudani, a chance, and we're thrilled to hear that our agent Karina has exceeded your expectations. At our agency, we strive to provide exceptional customer service to ensure that our clients, like you, feel protected and supported in all aspects of their insurance needs. It means the world to us that Karina has been a Godsend to you, offering professionalism and assistance whenever you need it, whether it's a simple policy inquiry, opening a claim, or managing payment reminders. Your trust in our agency and your satisfaction with our services are incredibly important to us. We are grateful for the opportunity to serve you and your family, and we'll continue to work hard to maintain the high level of service that you deserve. Once again, thank you for your kind words and for being a valued member of our State Farm Insurance family. Please don't hesitate to reach out if there's anything else we can assist you with. Warm regards, Omar Soudani"
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Chris Rocha

July 18, 2023

5  out of  5
rating by Chris Rocha
"Amazing customer service from this team, especially from Joan! She made me feel comfortable and clearly explained all the coverages and made them easy to understand. Never felt pressured or rushed and she really took her time with and made sure I was well taken care off. The office is very clean and organized. Definitely a positive experience throughout the whole process."
We responded:
"Thank you Chris for your kind review, we appreciate your business"
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Jenniffer Molina

July 15, 2023

5  out of  5
rating by Jenniffer Molina
"Muy buena aseguranza no me arepiento de averme cambiado todo es muy rapido y muy professionales..."
We responded:
"Thank you Jeniffer for your kind review, we appreciate your business"
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Jennifer Hall

July 14, 2023

5  out of  5
rating by Jennifer Hall
"Very happy to be customer for state farms love the service a people very nice I recommend state farms. When l call state farms they all know who am .they are friendly"
We responded:
"Thank you Jeniffer for your kind review, we appreciate your business"
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Leslie Mata

July 14, 2023

5  out of  5
rating by Leslie Mata
"Whenever I have questions on my car insurance, Joan is always extremely happy and always ready to help. She has been extremely reliable during my time with State Farm, which has been quite some time. She has always responded quickly to any and all of my questions/concerns. Joan is very friendly, and very professional. She’s the most helpful agent I’ve ever worked with. 10/10 recommend Joan for any inquiries or comments you may have."
We responded:
"Hello Leslie, and thank you for your kind review"
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Carlos Martinez

July 14, 2023

5  out of  5
rating by Carlos Martinez
"This agency is by far the best I have dealt with ,In particular Joan has been taking care of my policy and she is definitely an amazing Agent . If you want good service and personal attention this is the place to be"
We responded:
"Hi Carlos, and thank you for your kind review"
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Alex Segovia

July 13, 2023

5  out of  5
rating by Alex Segovia
"The office is great and welcoming, they really helped understand insurance like no other office they know what they’re doing."
We responded:
"Hi Alex, and thank you for your kind review"
Profile photo of Michelle & Edwin Martinez

Michelle & Edwin Martinez

July 13, 2023

5  out of  5
rating by Michelle & Edwin Martinez
"I received exception service from Ms. Karina! She was professional, yet personable, and was able to resolve my concerns very quickly. I’m so happy to finally have an insurance company with outstanding customer care! 10/10 recommend."
We responded:
"Hi Michelle, Thank you for your kind review "